If you’re passionate about people, property, and creating outstanding client experiences, we’d love to hear from you.
Property Experience Coordinator
Department: Sales & Rentals
Industry: Real Estate
Employment Type: Regular Full-Time
Experience: Minimum of 2-3 years of experience in real estate
Compensation: Commission
We’re looking for a motivated, personable, and service-focused Property Experience Coordinator to join our growing real estate team in the Cayman Islands.
This role goes beyond traditional real estate support.
As a Property Experience Coordinator, you’ll help create exceptional experiences for buyers, sellers, landlords, tenants, and investors throughout their real estate journey. You’ll coordinate property showings, manage client communications, support marketing initiatives, assist with transactions, and ensure every interaction reflects our commitment to professionalism and outstanding service.
If you’re passionate about real estate, enjoy building relationships, thrive in a fast-paced environment, and take pride in delivering memorable client experiences, we’d love to hear from you.
Responsibilities
- Coordinate and manage the client experience throughout the buying, selling, rental, and property management process, ensuring timely communication and exceptional customer service.
- Schedule and facilitate property viewings, open houses, inspections, market analysis, and client appointments while maintaining accurate calendars and confirmations.
- Serve as a primary point of contact for clients, vendors, and internal team members by responding promptly to inquiries and providing regular transaction updates.
- Assist with listing preparation by coordinating professional photography, videography, property descriptions, marketing materials, and online advertising.
- Support real estate transactions by preparing contracts, disclosures, and administrative documentation while ensuring accuracy and compliance with Cayman Islands regulations.
- Maintain accurate client records, property information, and transaction files using CRM systems and other business software.
- Coordinate property marketing campaigns across digital platforms, social media, email marketing, and print materials to maximize listing exposure.
- Conduct property visits to assist with staging recommendations, signage installation and removal, key management, and general property readiness.
- Collaborate with agents, transaction coordinators, marketing professionals, and external service providers to ensure seamless transactions from listing through closing.
- Monitor local market activity, property inventory, and industry trends to support informed client communications and business development efforts.
- Assist with lead management by following up with prospective clients, nurturing relationships, and maintaining an organized sales pipeline.
- Perform general administrative duties including document management, inventory tracking, banking errands, filing, reporting, and other operational support as required.
- Represent the company professionally within the Cayman Islands community while maintaining the highest standards of integrity, confidentiality, and customer care.
Preferred Qualifications
- Minimum of 2-3 years of experience in real estate, customer service, sales coordination, hospitality, property management, or a related client-facing role.
- Knowledge of the Cayman Islands real estate market is preferred.
- Cayman Islands Real Estate Licence or willingness to obtain one.
- Excellent verbal and written communication skills with a customer-first mindset.
- Strong organizational, time management, and multitasking abilities.
- Experience using CRM platforms, Microsoft Office, Google Workspace, and digital marketing tools.
- Ability to build positive relationships with clients, colleagues, and business partners.
- Professional, dependable, and detail-oriented with excellent problem-solving skills.
- Comfortable working independently while contributing effectively within a collaborative team environment.
- Valid Cayman Islands driver’s licence with the ability to travel throughout Grand Cayman and the Sister Islands as required.
- High level of integrity, discretion, and professionalism when handling confidential client information.
- Passion for delivering exceptional service and creating memorable client experiences.
- Eligible to work in the Cayman Islands.
Why Join Us?
- Build your career with a growing real estate company committed to exceptional client service.
- Work in one of the Caribbean’s most dynamic property markets.
- Be part of a collaborative, supportive, and high-performing team.
- Opportunities for professional development and career growth.
- Make a meaningful impact by helping clients navigate one of life’s most important milestones.
Apply Today
If you’re passionate about people, property, and creating outstanding client experiences, we’d love to hear from you.
Apply with your résumé and cover letter today to become our next Property Experience Coordinator.
Email: jobs@modrealtycayman.com
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